Try at home before you buy
With our new Try Now Pay Later service, you can try our products at home without paying, and pay when you like them.
Try Now Pay Later lets you pay within 30 days of your order being shipped. No interest.
How to use Try Now Pay Later:
- Select & Pay: Select the product you want to try and pay $39.99 for shipping, insurance and an extended one-year warranty (2 years).
- 30-Day Trial: Use the product for 30 days to see if it’s the right fit for you.
- Make a Decision: If you like it, the $39.99 fee goes toward your purchase. If not, return it within the trial period.
- Get a Refund: If you return the product, the $39.99 fee will be fully refunded.
“Try Now Pay Later” is a service we offer that allows customers to order one or more items, receive the items at home, try them at home within 30 days of receiving the order, and pay only the amount of the item(s) that the customer decides to keep and does not return to us.
Benefits of using “Try Now Pay Later”:
- Try out the items you buy, return the ones you don’t want, and only pay for the ones you like.
- Pay for your order within 30 days after it’s been shipped.
- We will contact you via email with payment instructions.
- No interest.
Which products are eligible for the Try Now, Pay Later program?
All products support “Try Now, Pay Later.”
How long is the trial period?
Your trial period will be 30 days from the date of delivery. If you decide to keep the product, no action is required. You will make your payments according to your loan agreement with Affirm. If you want to return the product, go to your My Orders page before the end of the trial period and initiate the return. You have until the end of the trial period to postmark your return to avoid paying the first installment.
Are there any fees to enroll in the Try Now, Pay Later program?
The “Try Now, Pay Later” plan only costs $39.99 for shipping and insurance. Returns are free.
How do I track my Try Now, Pay Later order or return?
You can track the status of your return shipment(s) on your My Orders page. Please return all products in their original packaging without damage and with all accessories included in your purchase of the product to ensure quick and accurate processing.
What are the available payment methods for the Try Now, Pay Later program?
Try Now, Pay Later program is powered by Affirm’s easy installment plan consisting of 3 payments over the first 3 months after your trial period has ended.
When will I be charged?
You will be charged at the end of your trial period if you decide to keep the product. We will send you reminders via email when your trial period is about to end and when the first payment will be due.
What do I do if I do not want to keep the product?
You must go to the “My Orders” page, initiate a return, and mail the return before the end of the trial period. The returned product must be in its original packaging and include all accessories and items included with the purchase. If we determine that the returned product is in unacceptable condition, we will, at our sole discretion, charge you the full purchase price and ship the product back to you.
How long do I have to return my items?
You have until the end of the trial period to postmark returns.
Do I need to have all products returned by the end of the trial period?
To avoid being charged for a product you do not wish to keep, you have until the end of the trial period to postmark your return shipment.
What if I initiated return but didn’t postmark them in time?
If you change your mind or if you have been automatically charged for a product that you did not intend to keep because you did not postmark your return shipment, you will have 15 days from the end of the trial period to return the product for a full refund.